Identity theft

Possible SIM swap — locked out of some accounts

SO
SoftCircuitCommunity member · Posted 1 May 2025

Content warning

Account lockout stress.

My phone number stopped working and some accounts sent strange security notices. Working with the carrier through official channels. What general order of operations helped others?

3 thoughtful replies

NO
NorthCompass1 May 2025

Carrier first through a known store or official number, then email account recovery, then financial apps. Document times offline.

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OA
OakWindow15 Dec 2025

I added stronger sign-in and removed the compromised number where accounts allowed an alternate method.

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CE
CedarStep9 Apr 2026

Credit freezes after account-takeover events are worth discussing with official credit bureau guidance — not strangers in DMs.

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