Identity theft

Possible SIM swap — locked out of some accounts

SO
SoftCircuitCommunity member · Posted May 1, 2025

Content warning

Account lockout stress.

My phone number stopped working and some accounts sent strange security notices. Working with the carrier through official channels. What general order of operations helped others?

3 thoughtful replies

NO
NorthCompassMay 1, 2025

Carrier first through a known store or official number, then email account recovery, then financial apps. Document times offline.

Report
OA
OakWindowDec 15, 2025

I added stronger sign-in and removed the compromised number where accounts allowed an alternate method.

Report
CE
CedarStepApr 9, 2026

Credit freezes after account-takeover events are worth discussing with official credit bureau guidance — not strangers in DMs.

Report

Join the conversation

Sign in to reply with support. A legal name is never required.

Sign in to reply