I bought an item through a marketplace and the seller stopped responding after payment cleared. I stopped messaging them and saved the original listing and conversation.
What general records did people find useful without putting private information online?
Screenshots of the listing, order confirmation, and message timestamps helped — not account numbers. A simple date timeline was useful later.
Photographing the order summary before the listing disappeared mattered. I stored everything offline.
Start disputes only through the official app or site. Avoid anyone DMing “recovery” for a fee.
I also noted the shipping status page wording. Patterns beat pasting full order IDs in public.
