After a dispute started, a seller asked me to confirm refund details by email outside the marketplace. I stayed in-app. Correct instinct?
Seller asked me to “confirm” refund details off-platform
3 thoughtful replies
Yes. Keep money movement inside the platform’s tools. Off-platform “refunds” are often traps.
Screenshot the off-platform request offline for the platform report if needed.
Never send codes or remote-access permission to “speed up” a refund.